Our Blog

Recover AlbaCombi after Firmware Update

Guide to recover AlbaCombi

You AlbaCombi has got crashed after trying to updating? This can be solved easily and we explain here how to do that…

We have detected some cases after trying to update to the firmware 2.0 in Setup Mode (Internal Switch nº2 in OFF position) and using the latest versions of Chrome, the unit stays in the following screen (SETUP mode) instead of the AlbaCombi interface.

sin datos_compressed

How to recover AlbaCombi:

First of all, install Mozilla Firefox. We highly recommend using this browser. Secondly don’t update the unit if you have the  However, the unit will work again in your Chrome browser once you recover the unit using the Firefox.

Connect the unit to your computer and confirm the ip configuration is correct. You can check in cmd in windows:

Press Windows+R to open “Run” box. Type “cmd” and then click “OK” to open a regular Command Prompt.

Type “ipconfig” and press Intro. Verify your network is working at gateway 192.168.0.1

1) Get inside in Firefox browser in the url: 192.168.0.50

2) Confirm unit is in setup mode as shown in the following image:

IMG_20200624_134904_compress

Switch nº1: ON
Switch nº2: OFF

And press RESET button

3) In Firefox, press button “update the firmware”. You should download from the following link:

Firmware 2.0

4) Decompress the .zip and press browse button in Chrome, select the file ended in .xin and Upload.

5) Press Upload, wait around 10 seconds and wait to receive the upload confirmation message: “Firmware upload succeeded”

6) Turn both switches in ON position
Switch nº1: ON
Switch nº2: ON

And press RESET button

7) Refresh Firefox browser and wait some seconds the unit should work again.

RECOVERED!

Note: With the unit recovered and both switches turned ON the unit works in Firefox and Chrome. But in setup mode only works in Firefox

Tags:

This is a unique website which will require a more modern browser to work! Please upgrade today!